AMC & Support
Fast, reliable Tally support when you need it
Annual maintenance, remote and on-site help, and priority response when something's not working the way it should.
The Challenge
Tally problems rarely happen at a convenient time — a report won't tally, a licence needs attention, or a customization needs a fix right when you're trying to close the books. Without a support plan, you're left waiting on whoever picks up the phone.
Our Approach
Our AMC gives you one team that already knows your setup — your licence, your customizations, your data — so support starts with context instead of starting from zero, with remote help for most issues and on-site visits when needed.
What's Included
Annual Maintenance Contract (AMC)
Remote support
On-site visits
Priority response
TSS renewal reminders
Customization fixes & updates
How We Work
Discovery
We review your current TallyPrime setup, licence and any customizations.
Setup/Build
We set you up on an AMC plan that matches how you use Tally.
Data
We note your data and backup situation so we're ready before anything goes wrong.
Training
We make sure your team knows how to reach us and what to expect from support.
Go-live & Support
You're covered — with remote and on-site help and priority response when you need it.
What Clients Say
Frequently Asked Questions
What's included in an AMC?+
Ongoing remote support, on-site visits when needed, priority response, and help with TSS renewals and existing customizations.
How fast is support response under AMC?+
AMC customers get priority response ahead of one-off support requests, so issues get looked at faster.
Can you support a TallyPrime setup you didn't originally install?+
Yes — we review your existing setup first, then bring it under our AMC support.
Want support you can rely on?
Tell us about your current TallyPrime setup, and we'll recommend the right AMC plan.